Terms of service

Terms & Conditions

Love Signature (UK)

Overview

This website is operated by Love Signature (“we”, “us”, “our”). By accessing our website or purchasing from us, you agree to be bound by these Terms & Conditions, together with our Privacy Policy and Returns & Refund Policy.

Our store is hosted by Shopify Inc., which provides the e-commerce platform that enables us to sell our products and services to you.

Eligibility

To use this website and place an order, you must be at least 18 years old, or have permission from a parent or legal guardian.

By placing an order, you confirm that all information provided is accurate and that you are authorized to use the payment method supplied.

Products & Orders

All products are subject to availability. We reserve the right to:

Cancel or refuse any order at our discretion
Limit or restrict quantities per customer or household
Refuse suspected fraudulent, abusive, or resale-related activity

We also reserve the right to correct any pricing or product information errors at any time before dispatch.

If an order is cancelled after payment has been taken, a full refund will be issued.

Pricing & Payment

All prices are listed in GBP (£) and include applicable UK taxes unless stated otherwise.

Payment is taken at the time of order confirmation. We reserve the right to cancel orders where payment is not successfully authorized or where fraud is suspected.

Product Information

We aim to display product descriptions, images, and colours as accurately as possible.

However, slight variations may occur due to lighting, photography, and individual device display settings.

Shipping & Delivery

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by:

Courier services
Customs processing (for international orders)
Incorrect or incomplete delivery details provided by the customer

Once an order has been dispatched, risk of loss or damage transfers to the customer upon delivery confirmation.

Returns & Refunds

Returns and refunds are governed by our Returns & Refund Policy, which complies with the UK Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015.

Please review this policy carefully before placing an order.

Promotions & Discount Codes

Promotional codes:

Must be applied at checkout
Cannot be combined unless explicitly stated
May be withdrawn or changed at any time without notice

We reserve the right to cancel orders where discount misuse or abuse is suspected.

Intellectual Property

All content on this website, including but not limited to images, branding, text, product designs, theme song, and logos, is the intellectual property of Love Signature unless otherwise stated.

You may not copy, reproduce, distribute, or use any content without prior written permission.

Limitation of Liability

To the fullest extent permitted by law, Love Signature shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Nothing in these Terms excludes liability for: