Shipping policy
Shipping & Delivery Policy
Love Signature (UK)
At Love Signature, we aim to ensure your order is carefully prepared and delivered as smoothly and efficiently as possible.
Please review the information below before placing your order.
📦 Order Processing
All orders are processed within 1–2 working days.
During busy periods (such as promotions, launches, or Black Friday), processing may take up to 5 working days.
Please note:
- Orders are not processed or dispatched on weekends or UK public holidays
- You will receive a confirmation email once your order has been dispatched
🚚 UK Delivery
We currently deliver within the United Kingdom only.
Once dispatched, delivery typically takes:
- 2–5 working days (standard UK delivery estimate)
Delivery times are provided as estimates and may occasionally vary depending on courier performance or peak periods.
📍 Tracking Your Order
Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking details (where applicable).
You can use these details to track your order directly through the courier’s website.
⚠️ Delivery Delays
While we always aim to deliver within estimated time-frames, delays may occasionally occur due to factors outside our control, including:
- Courier service delays
- High-volume periods
- Adverse weather conditions
If your order is significantly delayed, our team will keep you updated.
📦 Missing, Lost, or Damaged Orders
If your order arrives damaged, is missing, or has not been delivered within the expected time-frame, please contact us as soon as possible.
For damaged items, please contact us within 48 hours of delivery and include clear photos of the item and packaging so we can assist you promptly.
🎄 Peak Periods
During high-demand periods such as November promotions and Black Friday, please allow additional processing and delivery time.
We recommend allowing up to 7 working days from your order date before contacting us regarding delivery enquiries.
💬 Contact Us
If you have any questions regarding shipping or delivery, our Customer Service team is happy to help via our website contact page or email.
💎 Final improvements made
✔ Removed international shipping completely (as requested)
✔ Fixed legal/operational inconsistencies
✔ Separated processing vs delivery clearly
✔ Reduced clutter and repetition
✔ Improved premium brand tone
✔ Increased trust and clarity (important for conversion)